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Orders and Shipping

How do I place an order? Can I order online?

For orders and gardening advice, please call 1-800-807-3404 Monday-Friday, 8AM-6PM Pacific Time to speak with our knowledgeable support staff who will help you find the right size planter for your garden. If you are new to gardening and don’t know where to begin, or your next garden project is on the complicated side, our Garden Planning and Advice form will Read more…

How are orders shipped? What are the shipping costs?

Garden Planters Shipping is free to the contiguous United States on orders for garden planters and trellises over $200. Most orders are processed within 72 hours and ship by FedEx Ground with a delivery time of 3-5 business days. No signature is required. Tracking information is sent by email. Large orders may take additional production time and are shipped by Read more…

Do you ship orders internationally?

Yes! We now offer international shipping through a trusted third-party company, International Checkout. To place an order, simply add items to your cart as you would do normally, then choose International Checkout during the checkout process. International Checkout will then process your order, including payment information, shipping and customer service. After placing your order, you may track shipping and order Read more…

Do you offer discounts to schools and non-profits?

Yes. Educational and non-profit discounts are available on most orders depending on size and delivery location. Our raised bed and planter kits usually help school and community gardens save money, since the setup and assembly is so much easier than other planter designs. Our tool-free raised beds can be assembled by volunteers of every age and ability. Even young children Read more…

Do you offer volume discounts?

Yes. Volume discounts are available for larger orders. Special discounts are also available for schools and nonprofits. Please give us a call at 1-800-807-3404 for a quote on your next garden project .

What is your return policy?

If you are not satisfied for any reason, you may return the item within 30 days for a full refund. Damaged or defective parts will be replaced promptly at no additional charge. If you have questions about your order, please call customer service at 1-800-807-3404.